I have received an activation email
By clicking on the "activation link", the standard browser will start and the Internet address of the corresponding platform of the operator will be opened
Activation links normally have a validity of 72 hours after release by the operator.
In case the validity period has expired, you have to contact the support of your operator to receive a new activation link by e-mail.
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In the following dialog, the password will be assigned according to the security policy.
Activate%20account%20set%20password-en.png?version=1&modificationDate=1675265517172&cacheVersion=1&api=v2&width=680&height=424) |
The company account is now activated
Activate%20message%20to%20login-en.png?version=1&modificationDate=1675265534902&cacheVersion=1&api=v2&width=546&height=347) |
I have not received an activation email yet
If you do not receive any e-mail, the following problems are the most common causes:
In the following cases please contact the administrator of your company
Your company's firewall/e-mail software classifies e-mails from the DECAMS® platform as SPAM
Your e-mail box is full
In the following cases please contact the support of your operator
When entering your e-mail address, you accidentally misspelled it (e.g. misspelled letters)
The e-mail was found after all, but the activation link has expired in the meantime