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How can I lock or deactivate a company account
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If a company account is locked, all associated users will also be unable to log in |
Navigate to the account overview via [Registration tasks → Company account approval → All accounts]
In the account overview, lock the desired company account via the deactivation icon and confirm the action
Firmenaccount%20deaktivieren-de.png?version=1&modificationDate=1674461539378&cacheVersion=1&api=v2) disable%20companyaccount-en.png?version=1&modificationDate=1675070899046&cacheVersion=1&api=v2) |
Firmenaccount%20deaktivieren%20best%C3%A4tigen-de.png?version=1&modificationDate=1674461539242&cacheVersion=1&api=v2&width=442) confirm%20disable%20companyaccount-en.png?version=1&modificationDate=1675070915042&cacheVersion=1&api=v2&width=453) |
A user belonging to the locked company account who wants to log in will receive a corresponding message
Deaktivierungsnachricht-de.png?version=1&modificationDate=1674461539088&cacheVersion=1&api=v2) deactivation%20message-en.png?version=1&modificationDate=1675070944399&cacheVersion=1&api=v2&width=680) |
How can I unlock or reactivate a company account
Navigate to the account overview via [Registration Tasks → Company Account Approval → All Accounts]
In the overview, activate the desired company account via the activation icon and confirm the action
Afterwards, all users of the company account can log in again immediately
Firmenaccoun%20aktivieren-de.png?version=1&modificationDate=1674461538951&cacheVersion=1&api=v2&width=680) enable%20companyaccount-en.png?version=1&modificationDate=1675071030800&cacheVersion=1&api=v2&width=680) |
Firmenaccount%20aktivieren%20best%C3%A4tigen-de.png?version=1&modificationDate=1674461538763&cacheVersion=1&api=v2&width=442) confirm%20enable%20companyaccount-en.png?version=1&modificationDate=1675071062266&cacheVersion=1&api=v2&width=453) |